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Help Document |
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About logging in
Depending on how your administrator set up the server and your user account, you may be able to connect (log in) to a server as:
a registered user
Your administrator provided you with a personal user ID and password.
a user who can autoregister
Your administrator set up the server to allow autoregistration. Once you have autoregistered, you log in thereafter as a registered user.
a guest user.
Your administrator provided you with a user ID and password that accesses a guest account. Guests are generally more limited in what they can do than registered users.
To log into a server using a web browser, you must know the Internet address (URL) of the server. This URL will look something like this:
http://server name or address/login
For example, to access FirstClass.com over the web, type
Note
If you have a dialup connection, call your Internet Service Provider (ISP), log in, then start your web browser.
Autoregistering
To log into a server and autoregister, you must know the server's URL.
To autoregister:
1 Enter the server's URL in your web browser.
Do not type /login at the end of this URL.
2 Click the Autoregister link.
3 Fill in the Autoregistration Form.
For "User ID" and "Password", use the values that you want to use to connect to this server in the future.
4 Click Register.
5 Record your user ID and password from the confirmation page.
6 Click Desktop to open the Login screen, then log in as a registered user to go to your FirstClass Desktop.
Changing your password
If you are a registered user, your administrator provided you with a user ID and a password to give you access to a server. For security reasons, we recommend that you change the password to something only you know.
Make your password difficult to guess. Consider mixing numbers and letters. Do not use your own name or user ID, or any other easily guessed value, such as your birth date or the name of a family member or pet.
The maximum length of a password is 12 characters.
To change your password:
1 Log into the server for which you want to change your password.
2 Click Preferences.
3 Click Change Password.
4 Fill in the Change Password screen.
5 Click Save.
6 Close the form.
Connecting to multiple servers
If you have access to multiple servers, and you can start multiple separate web browser sessions, you can connect to more than one server at the same time. You will see a Desktop for each server to which you are connected.
To connect to multiple servers, log into a different server with each web browser session.
Disconnecting from a server
Although a web browser only connects to the server when there is data to exchange, and you can go to a different web page to hide FirstClass, it is not necessary to re-enter your user ID and password to reconnect to the server for the duration of your current web browser session.
Because this could pose a security risk, we suggest that you close your web browser when you are finished with the server. This forces other users with access to your computer to supply a user ID and password to reconnect to the server.
Logging in using a registered user ID
To log into either your own personal account or a guest account, you must have:
a valid user ID and password
the URL for the server.
To log in:
1 Enter the server's URL in your web browser to open the Login screen.
2 Type the user ID and password in the appropriate fields.
3 Click OK to open the FirstClass Desktop.
Logging in with multiple user IDs
If you have multiple user IDs, or can autoregister, and can start multiple separate web browser sessions, you can open multiple connections to the same server with different user IDs. You will see a Desktop for each user ID.
To log in with multiple user IDs, use a different user ID with each web browser session.