Reading

Messages may be related according to any criteria; for example, they may have the same author, the same subject, or they were sent on the same day.
Messages with the same subject, that were sent in reply to other messages, are presented in a special way. As replies to messages accumulate, they create a thread of related messages. Each reply in the thread is numbered; by default, the subject of the first reply starts with "Re:", the subject of the reply to this reply starts with "Re(2):", and so on. In a list of messages, all older messages in a thread are grouped under the most recent message.

If someone phones but doesn’t leave a message, you will see a Called, No message notification listing the caller's phone number and location.
If you do not want to receive these notifications for all of some callers, change your voice messaging preferences.

FirstClass can block certain types of mail automatically on the assumption that it is unsolicited (junk) mail. You can decide whether to accept or reject this mail.
Note

Your administrator may have defined other types of mail as junk, such as mail coming from a particular address. You will not see this mail.

1       Click Preferences.
2       Choose the option you want at "Junk mail handling" in the Messaging - Mail Rules section.
3       Click Save.
4       Close the Preferences form.

If you open a message that is part of a thread, you can open the next message in the thread by clicking Next in Thread.
To open the previous message in this thread, click Previous in Thread.
When there are no more messages in the thread, FirstClass alerts you.

Download the voice attachment to play the voice message.
Your listening options will depend on your personal computer hardware and software configurations.

To open the next unread message in a list of messages, click Next Unread.
To open the previous unread message, click Previous Unread.

To open a fax message, click it. The fax pages will be attached to the message.
If you have set your preferences to receive each page as a separate file (PCX), there will be one attachment per page.
If you have set your preferences to receive the entire fax as one file (DCX), there will be one attachment.
To view a fax page, download the attachment.

2       Click Multifile Operations.
3       Choose Unread from the Operation list box.
4       Click OK.
5       Close the Multifile Operations form.

If you do not see checkboxes beside the conferences, open your Mailbox or each conference individually to remove the flags.

You can tell FirstClass to show only unread messages in your Mailbox or a conference. This can useful for cutting down the time it takes to see the list of messages.
When you show only unread messages, your Mailbox will still show all messages that you sent.
To show only unread messages:

1       Click Preferences.
2       Select "Do not show items that have been read" in the Viewing section.
3       Click Save.

When a message is unread, a red flag is displayed beside it. You will also see a red flag beside the icon for your Mailbox or a conference that contains unread messages.
After you open an unread message, the red flag beside the message disappears. If you want this message to attract your attention again, you can put the flag back. To do this:

1       Select the checkbox beside the message.
2       Click Multifile Operations.
3       Choose Unread from the Operation list box.
4       Click OK.
5       Close the Multifile Operations form.

If you select a block of mixed read and unread messages, then click Multifile Operations and select Unread, only the unread messages are affected; their flags are removed.