Help Document

If you cannot see older messages in a thread

There is a limit to the number of FirstClass messages that can be displayed with a web browser. Only the most recent messages are shown.
To see an older message in a thread, open a more recent message, then click Previous in Thread.

If you get a Login screen when you are already logged in

You may have tried to do something for which you are not authorized. In this case, your browser may ask you to log in as someone with the appropriate authority.
To get out of this state, cancel the Login screen, then back up until you are out of the task you were trying to perform.